Frequently Asked Questions
Find the answer to your question here
What payment methods do you accept ?
We accept any major Credit / Debit Cards and PayPal. Please note that in some cases we require ID verification for credit card payments.
How fast is the setup?
We set up servers usually in 1 – 2 business days. In some cases this might take longer, which in this case we will contact you.
Do you provide RAID ?
Yes, every server with more than 2 drives comes with RAID for additional performance and reliability. If you require hardware RAID, we can supply this at an additional cost.
Do you provide managed services ?
Yes, but because we think managed services are a custom solution that differs for every business, we invite you to contact our team to discuss managed services further.
Can I use the full speed ? Is the bandwidth dedicated ?
Yes, all port speeds are dedicated and you can use these 24/7. We do not restrict any ports whatsoever.
Can I upgrade my machine when required ?
Yes, we can either change some hardware components or we can set up a new server with the same drives so you can start using your servers right away.
Can I reinstall my OS ?
Yes! Using our server manager you can reinstall your OS using our pre-defined OS templates. You can also use KVM to reinstall your OS using an ISO.
Are there any setup fees ?
All configurations listed on our websites are without setup fees. However if you order a custom configuration that is not part of our regular offering, setup fees may apply.
Are there any contracts ?
There are no set contracts. You can cancel after your first month if you decide not to renew your server. We don’t sign you into yearly agreements or similar.